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Privacy Policy

Last updated: September 16, 2026

1. Information we collect

Houston Foundation Repair ("we", "us", or "our") collects the information you choose to send us, including:

  • Your name and contact details (phone number, email address)
  • The city, ZIP, or address of the property you are asking about
  • What you describe about the property, including any photos or documents you attach
  • Communication history relating to your enquiry, evaluation, or project
  • Payment details, where applicable, processed by a third-party payment provider

We also collect standard technical information from visits to this website, such as pages viewed and referring source, through analytics tooling.

2. How we use your information

We use the information we collect to:

  • Respond to your enquiry and discuss your property
  • Schedule and carry out a foundation evaluation where one is appropriate
  • Prepare a documented scope, quotation, and any warranty documents
  • Coordinate permits and inspections with the relevant jurisdiction
  • Maintain project records, including elevation readings and scope documents
  • Improve our website and understand which pages help customers

3. Information sharing

We do not sell your personal information. We may share it with:

  • Subcontractors and coordinating trades (for example plumbers performing hydrostatic testing) where the work requires it
  • Licensed professional engineers, where your project involves an engineering assessment
  • Permitting authorities in Harris, Fort Bend, Montgomery, and neighbouring counties
  • Service providers who support our operations, such as form and email delivery
  • Professional advisors, and authorities where the law requires it

4. Data security

We apply reasonable security measures to protect the information you send us from unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Data retention

We retain project records, including evaluation reports, scope documents, and warranty paperwork, for as long as the warranty may be exercised and as long as our record-keeping obligations require. Enquiries that do not become projects are retained for a shorter period.

6. Your rights

You may ask us to:

  • Provide a copy of the personal information we hold about you
  • Correct information that is inaccurate or out of date
  • Delete your information, where we are not required to retain it
  • Stop sending you marketing communications

To make a request, contact us using the details in section 9. We will confirm your identity before acting on a request.

7. Cookies and tracking

We use cookies and similar technologies to understand how this website is used and to improve it. You can set your browser to refuse cookies or to alert you when one is sent. Some parts of the site may not work as intended if you refuse all cookies.

8. Third-party links

Our guides link to third-party sources such as the USDA Natural Resources Conservation Service, the U.S. Geological Survey, subsidence districts, and municipal permitting authorities. We do not control those sites and this policy does not cover them.

9. Contact us

If you have questions about this Privacy Policy, contact us:

10. Changes to this policy

We may update this policy from time to time. The revised version takes effect when it is posted to this page, and the "last updated" date above will change.

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